Before your Hospital Visit

Before having a procedure you will be required:

To answer a screening questionnaire to assess your risk of COVID-19, and

You may be required to have a swab taken to test for the coronavirus.

The screening questionnaire will be carried out over the phone and you will also be reminded of it at all entry points to the hospital. It will be repeated again at your destination department.

If you require a COVID-19 swab, you will receive an appointment time to attend the hospital for this. If the results of this are positive, your surgery will be rescheduled at a future date. If your test result is negative your surgery will proceed as planned.

Reducing the Risk and What you can do to Help

Before you attend the hospital for an in-patient stay, patients should be mindful of ensuring that contact is minimised with people outside of their family group as much as possible. Physical distancing, the wearing of face mask or covering, and general conformance with all the current recommendations is highly advised.

Hand Hygiene

Hand hygiene remains the most important factor in the prevention of infection. By having clean hands, you will prevent picking up infection and also reduce any risk of contaminating surfaces. Blackrock Clinic provides alcohol gel at the correct concentration of 70% throughout the hospital, inside and outside of every patient room, and at each hospital entrance.

We have increased the disinfection of touch areas throughout the hospital which includes all waiting area chairs, door handles and bathrooms.


We provide masks at each hospital entrance for visitors and patients. Posters are displayed throughout on how to wear your mask correctly. Our teams comply with the national recommendations in relation to wearing a face mask:

Where 2 metres cannot be maintained between each other and with our patients.

Where our team can maintain a distance of 2 metres a mask is not recommended.

Cough Etiquette

If you sneeze or cough, please do so into a tissue and then dispose of it and clean your hands,. If you do not have a tissue, please cough into your elbow.

Physical Distancing in Waiting Areas

We have introduced processes in all areas to reduce waiting times. To avoid congestion, all out-patient and emergency services are by appointment only with no walk-in service.


When attending for your appointment:

  • Please attend unaccompanied where possible
  • Arrive at the appointment time. If you arrive early please wait in your car, or where possible outside the building

If you experience any delays on journeying in, please alert us as soon as you can.

We are grateful for your cooperation, as the safety of our patients and staff is our primary concern.


Please click on the following links for up to date information and useful FAQ relating to the COVID-19 virus:

Health Protection Surveillance Centre (HPSC)   

Advice and Guidance for Healthcare Workers 

Advice for the General Public